Customer support: info@fimpres.com.au (02) 4733 0022
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Terms & Conditions

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Prices

Prices are subject to alteration. However, we will endeavour to notify you in advance in the event of such changes. Prices shown are inclusive of GST. GST will therefore be charged on all invoices. Products sold in pack quantities only. All single sheet prices are approximations only for your convenience.

Trading Terms

Our trading terms are payment prior to shipment, unless alternative arrangements have been approved by First Impressions Parklea. To avoid dispatch delays, payment details should accompany your order.

Payment Methods

By Credit Card:

VISA and MASTERCARD Credit Cards are accepted.

By Direct Deposit:

Once your order has been picked, we will fax or email you a copy of your invoice so you can deposit the funds prior to dispatch.

Direct deposits via the internet should be made to:

First Impressions Parklea BSB: 062-445 (Commonwealth Bank) Account: 1043-1805

Please ensure your company name and invoice number are in the details column and your remittance is faxed to us to avoid delays in dispatch.

By Cheque:

Cheques should be made out to First Impressions Parklea and posted to: PO Box 8063, Glenmore Park N.S.W. 2745

Goods will be held until your cheque has cleared with our bank.

Freight

Freight is payable by the customer on all orders.

Stock Availability

All goods are subject to stocks being available at the time at which the orders are placed. In the event we are unable to supply items, you will be advised an estimated time when they will be available to re-order. We do not backorder, unless you specifically request it.

Errors, Shortages & Faulty Goods

Notification of errors, shortages, faulty goods or breakages must be made in writing within 14 days from the date of the invoice. Invoice numbers must be supplied with all such notification. Returned goods will not be accepted without the prior approval of our respective managers. Such returns are to be made on a freight paid basis unless otherwise agreed. All returned goods must be accompanied by our actual invoice details. Returned goods that are insufficiently packaged and sustain damage will not be accepted and subsequently no credit will be processed.

Minimum Order

First Impressions Parklea has no minimum order value. However a postage and handling fee will be charged for every order.

Force Majeure

We are not liable to the buyer for failure to deliver goods where such failure arises from or is the result of civil disturbance of war, strike, lock-out, fire or any other circumstance deemed beyond reasonable control.


Refund & Returns Policy
If for any reason you are not completely satisfied with your purchase we will give you a 7 day money-back guarantee from the time you receive the goods.

Please email us at sales@firstimpressionsparklea.com.au  within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out
shipment registration of insurance with your postal carrier. First Impressions Parklea will not be responsible for parcels lost or damaged in transit if you choose not to insure.

First Impressions Parklea © 2014 | All rights reserved! | ABN 70 962 262 606 some text